1. Introduction

This Privacy Policy explains how the Affiliates App ("we", "us", or "our") collects, uses, and protects your personal information in compliance with the Protection of Personal Information Act (POPI Act) of South Africa (Act No. 4 of 2013).

We are committed to protecting your privacy and ensuring the security of your personal information. This policy applies to all users of our Service.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you register and use our Service:

• Name and surname
• Email address
• Account credentials (password - encrypted)
• Usage data and preferences
• IP address and device information

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

• Log data (access times, pages viewed, IP address)
• Device information (browser type, operating system)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our Service
• To create and manage your user account
• To authenticate your identity
• To communicate with you about the Service
• To improve our Service and user experience
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Legal Basis for Processing (POPI Act Compliance)

We process your personal information based on the following lawful grounds under the POPI Act:

• Consent: You have given clear consent for us to process your personal information
• Contract: Processing is necessary for the performance of a contract with you
• Legitimate Interest: Processing is necessary for our legitimate business interests
• Legal Obligation: Processing is necessary to comply with legal obligations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With service providers who assist us in operating our Service (under strict confidentiality agreements)
• In connection with a business transfer or acquisition

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure data storage and backup procedures

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Rights Under POPI Act

You have the following rights regarding your personal information:

• Right to Access: Request access to your personal information we hold
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information (account deletion)
• Right to Object: Object to processing of your personal information
• Right to Restrict Processing: Request restriction of processing
• Right to Data Portability: Request transfer of your data to another service
• Right to Withdraw Consent: Withdraw consent at any time

Should you wish to exercise any of these rights, please contact the Information Officer at Email: info@higgobay.co.za.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our Service.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than South Africa. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Information

Information Officer:

If you believe your privacy rights have been violated, you may also contact: